Why do I need to trim my candle wick?

We cut our wicks to ¼” so they will be ready to burn before the first lighting. If you don’t keep it cut to ¼” each time the flame will be large, unruly, and emit soot until the wick burns to the proper length. Also, the bigger the flame, the more fuel the candle flame needs. Your candles can burn up to 25% longer by trimming the wick every couple of hours. Always trim a new candle wick to ¼”. We suggest using a wick cutter.

Why do I need to keep my candles away from drafts, fans, etc.?

A draft will cause the flame to burn inconsistent. If the flame is not as hot as it needs to be it will not burn off all the carbon and that is where the soot comes from.

Why do some wicks become mushroom shaped and smoke?

When the candle is consuming wax faster than the flame can burn completely, carbon deposits may develop. When a candle is burned longer than the manufacturer recommends and the wick becomes to long, this allows the heat to build up in the candle. Wax becomes thin and travels up the wick faster than the flame can consume it. It’s an easy fix, just extinguish and allow it to cool for an hour, trim the wick and relight.

Do I really need to use a coaster or candle plate if my candle is in a glass container?

Always use a plate or coaster and always discard the candle when ½” of wax remains. Glass containers, while containing the flame, do not contain the heat. When a candle nears the end of its life, it can transfer enough heat down onto the surface it is sitting on to leave scorch marks or to cause a fire.  The lid from both the Sunset Candle and the Firefly candle line are designed to serve as a coaster for the candle.

Will the candles burn slower if put in the freezer first?

Candles burn poorly if frozen. Frozen wax will result in less molten wax that is available for consumption in the flame. This causes a smaller, dimmer flame that barely generates enough heat to maintain the burning process. Slower yes, but not better.

How do I keep my candle from burning unevenly or “tunneling”?

This generally occurs when the candle isn’t allowed to form a uniform pool of melted wax on the first burn. “Tunneling” may occur if the candle is lit and extinguished before the pool of wax has formed. Short burn durations are almost certain to cause a candle to tunnel. Follow the manufacturer’s recommendation for burn time, as this is how the candle was designed to perform against. If it is not indicated, measure the diameter of the top of the candle and burn it one hour for each inch, or until the wax pool approached the outer edge.

What is the best way to extinguish a candle?

The best way to extinguish a candle is with a wick dipper, which eliminates smoke, smell, and splatter. A wick dipper is a metal tool designed to push the lit wick into the pool of melted wax to put out the flame. After the flame is extinguished, use the dipper to gently lift the wick back up. It is now wax coated and ready for the next burn. Straighten the wick to ensure an even burn on the next use.